Dear patient,

I want to give you lots of advance notice that I will be away from Aug 27-Sept 30, 2022, inclusive. I am not leaving my practice. Please hear that.

I know that for you as a person, you need to know how this will affect you. I am attaching options for you in my absence, and if you choose to go elsewhere for medical care. Please hear that I am not discharging you!!

Prescription renewals

For those of you who have most kindly chosen to pay the $50 per person per year block fee to get scripts without an appointment, please check your scripts now and if you need ANYTHING contact your pharmacy and have them fax me.

For those who have chosen not to pay, and you cannot get an appt before I leave, do not panic, simply contact your pharmacy and I will give a one time 90-day supply of your meds.

Healthcare providers

Medpoint Health Care Centre is doing something exciting with a Nurse Practitioner led program and a Senior Care program. This may be of interest to you. If so, kindly contact them at your earliest convenience, because they will only have room for 1000 patients.

There are also Telemedicine options, including, amid others.

Also, we are in London, Ontario, and there are numerous walk-in clinics. I know many of you have accessed telemedicine care and/or walk-in clinics, and these are viable options.

For those of you who feel I can no longer support your healthcare needs, know that I am categorically NOT retiring or discharging any patients, I am merely giving you options.

I am actively looking for solutions to decrease the amount of charting which takes hours and hours of time with a new system I am trialing, in order that I may free up more time to see more patients.

Again, for scripts, kindly contact your pharmacist, and they will fax me. Do not contact me directly re: faxes.

Thank you,


P.S. Each of us has the illusion, and it is an illusion, that we are in control. When we face loss, ill health, sudden change in our circumstances, it is terrifying to feel that we are not in control.

I do not not ever ever want to terrify you or have you feel you are out of control and alone. Please hear that. We are only and ever in control of our responses.

I am only going away for 5 wks. I have been in this career for 27 yrs and I will continue unabated for a long long time, save for this very rare time away.

In person appointments are now phone call appointments


I was out walking this evening in Springbank park and unfortunately I fell and broke my elbow. I'm doing OK.

So I wanted to let you know that I will not be in my office for a little while.

If you have an appointment coming up, please do not visit my office.

Instead, call me at 548-888-1455 at the time of your appointment and I will do my best to assist you over the phone.

I will send out another note when I am heading back into the office.

Thank you,



I hope you are keeping well and enjoying the recent snowfall.

I just wanted to let you know that I moved my office away from 34 Kenneth Avenue and I will no longer be seeing you there for In Person appointments.

My new office is at 389 Hyde Park Road at the intersection of Hyde Park and Riverside. A great thing about my new office is that there are no stairs to navigate, so it will be much easier for you to walk right in and see me. I also began to offer In Person appointments again, which you can book on my website. For the patients who plan on coming in for an In Person appointment, I have a couple of instructions for you to follow while we are still in this pandemic. The building is owned by my friends, Dr. Clive Schneider-Friedman a specialized pediatric dentist, and Dr. Brynah Schneider, a top-level psychologist. To respect their practices, I would ask you to quietly enter the building after speaking with me on the phone, and I will be there to greet you and bring you to my office.

  • Please wear a mask for the entire duration of your appointment.

  • After you arrive at 389 Hyde Park, avoid walking directly into the building.

  • Instead, call or text my cell at 548-888-1455 and we can connect and prepare you for the appointment.

  • Once in the building, please keep any noise to a minimum as there may be other appointments in progress and we don't want to disturb them.

  • My office is on the main floor. You can walk through the front door and you will see a hallway on your left and a door. Once you go through, my office will be on the right.

  • Then I will bring you into my office and we can have our appointment.

  • The washroom is downstairs on the Lower Level (LL). There is a key hanging in the waiting room. From the main floor you can go down the stairs, or take the elevator to LL. The elevator will not go to the second floor, as it is locked and only available to pediatric patients who have an appointment there.

I am looking forward to seeing you again soon. Take care, Annette