Dr. Annette Richard interviews Oscar ONeill of DigitalStaff

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Updated: Jul 21, 2020


I hope you are keeping well. I am just writing to you now to let you know that I will be away this upcoming Monday and Tuesday, June 15th and 16th. 

During this time, I won't be available for calls, texts, or emails. 

I will of course be checking my emails and voicemails after 4PM on Tuesday. 

From the 17th onwards everything will be back to normal.

Thank you,


Updated: Jul 21, 2020

I hope you are well. I want you to know that I am always on the lookout for new ways to provide you with better care. 

As you know, I take excellent notes when we are discussing your health. But recently the College of Physicians and Surgeons of Ontario made a change to the rules related to the records I keep about your health. 

Now I am required to maintain a Cumulative Patient Profile (CPP). So going forward I will need your help to ensure that we have all of the required documentation for your chart. 

I will be using a software called Ocean by CognisantMD to help me put together your Cumulative Patient Profile. Using Ocean I can send digital forms to your email address and you can easily fill them out at home. 

At the bottom of this email you can see a picture of what the email will look like. Take note the email you receive may look slightly different. 

Ocean is a secure platform and follows Ontario's privacy legislation, PHIPA.

Would you please help me by filling out the forms that I sent you from the platform? I will be sending these emails out to you within the next week or so.

If you have any questions at all, please email me and I would be happy to confirm this request.

Thank you for being a patient of mine,


The email you receive will look something like the below image.