Entering my office for an appointment is a little different from before

Updated: Jul 21, 2020

Your health, time, and safety is a priority to me, so I've decided to enact a new policy for in-person appointments at my 34 Kenneth Avenue office. Previously, I would leave my side door unlocked and you would be able to freely enter my office. From now on I will be keeping my side door locked, and when you arrive for your appointment I will unlock it for you. All you need to do is ring the video-doorbell at the side of my office and tell me that you've arrived. Then I will buzz you in.

Take note and please avoid coming into the office if you have symptoms of a fever, a cough, or shortness of breath. If you do have these symptoms, please notify me and contact the Middlesex-London Health Unit at 519-663-5317. The best time to show up and ring the doorbell would be around 5 minutes before your appointment starts. If you're going to arrive at my office even earlier than that, please let me know in advance so I can be ready to let you in. I chose to put this new policy into place because of a couple reasons:

Your health With the risk of Coronavirus / COVID-19, it is advised that we limit the interactions that you have with other people. This new policy should help lessen the impact that COVID-19 could have on your health. Since I deal with a wide range of patients, including cancer patients and the elderly, it's best if these at-risk people are not in close-contact with others who may be sick.

Your time Some people have taken to coming into my office during the day without having an appointment booked. I understand the reason for doing this, but unfortunately it takes me away from other patients. This new policy will ensure that I can focus completely on you and your concerns during your scheduled appointment time.

Your security With the new policy, the door will be locked at all times, and I will be admitting patients on an as needed basis. Your security and safety is important to me, and this new policy will prevent strangers from coming into the office.

Would you have any questions or concerns to share with me about this new policy? I want to be open and transparent with you, so please let me know your thoughts! Take care, Annette P.S. I have a new website that you can use to book appointments and see my latest posts. I will be making a more official announcement at a later date.


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